Sla which sets a deadline for when the ticket needs to be closed or resolved. Closing should only be allowed by the customer or using a supervisor rule. We reply to the customer with the information they asked for. How to automatically close a ticket or mark as spam based on keywords? I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket.
Closing should only be allowed by the customer or using a supervisor rule. Sla which sets a deadline for when the ticket needs to be closed or resolved. They outline the specific amount of time the company has to respond and. No response from the customer, the agent can close the ticket and it will not be . Body = the ticket you replied to has been closed and is no longer available . Sign up for freshdesk today. Which will say either agent responded or customer responded xx time ago . The tiny dropdown icon next to the .
Hi freshdesk does show a blue customer responded flag when a customer has.
Body = the ticket you replied to has been closed and is no longer available . Here is a detailed guide on the important helpdesk metrics and what you. Sla which sets a deadline for when the ticket needs to be closed or resolved. I wonder what in freshdesk differs between choosing resolved or closed. Hi freshdesk does show a blue customer responded flag when a customer has. This is quite an ancient thread but it seems there is a misunderstanding between freshdesk customers and admins. Which will say either agent responded or customer responded xx time ago . No response from the customer, the agent can close the ticket and it will not be . The tiny dropdown icon next to the . Comments to this discussion are now closed! I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket. We reply to the customer with the information they asked for. Sign up for freshdesk today.
Here is a detailed guide on the important helpdesk metrics and what you. That takes 5 replies to close will increase your reply volume, . I wonder what in freshdesk differs between choosing resolved or closed. Sla which sets a deadline for when the ticket needs to be closed or resolved. Comments to this discussion are now closed!
Sla which sets a deadline for when the ticket needs to be closed or resolved. I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket. Hi freshdesk does show a blue customer responded flag when a customer has. Comments to this discussion are now closed! How to automatically close a ticket or mark as spam based on keywords? That takes 5 replies to close will increase your reply volume, . The tiny dropdown icon next to the . Here is a detailed guide on the important helpdesk metrics and what you.
No response from the customer, the agent can close the ticket and it will not be .
That takes 5 replies to close will increase your reply volume, . No response from the customer, the agent can close the ticket and it will not be . We reply to the customer with the information they asked for. I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket. Here is a detailed guide on the important helpdesk metrics and what you. Sign up for freshdesk today. Closing should only be allowed by the customer or using a supervisor rule. Comments to this discussion are now closed! Sla which sets a deadline for when the ticket needs to be closed or resolved. How to automatically close a ticket or mark as spam based on keywords? They outline the specific amount of time the company has to respond and. Hi freshdesk does show a blue customer responded flag when a customer has. Body = the ticket you replied to has been closed and is no longer available .
That takes 5 replies to close will increase your reply volume, . Comments to this discussion are now closed! This is quite an ancient thread but it seems there is a misunderstanding between freshdesk customers and admins. Closing should only be allowed by the customer or using a supervisor rule. Here is a detailed guide on the important helpdesk metrics and what you.
They outline the specific amount of time the company has to respond and. The tiny dropdown icon next to the . Sign up for freshdesk today. Here is a detailed guide on the important helpdesk metrics and what you. How to automatically close a ticket or mark as spam based on keywords? Closing should only be allowed by the customer or using a supervisor rule. I wonder what in freshdesk differs between choosing resolved or closed. Which will say either agent responded or customer responded xx time ago .
Which will say either agent responded or customer responded xx time ago .
We reply to the customer with the information they asked for. I wonder what in freshdesk differs between choosing resolved or closed. Comments to this discussion are now closed! Closing should only be allowed by the customer or using a supervisor rule. How to automatically close a ticket or mark as spam based on keywords? Sign up for freshdesk today. That takes 5 replies to close will increase your reply volume, . They outline the specific amount of time the company has to respond and. This is quite an ancient thread but it seems there is a misunderstanding between freshdesk customers and admins. Body = the ticket you replied to has been closed and is no longer available . The tiny dropdown icon next to the . No response from the customer, the agent can close the ticket and it will not be . Hi freshdesk does show a blue customer responded flag when a customer has.
Freshdesk Responded Versus Closed - Freshdesk Responded Versus Closed - Closed MRI vs. Open MRI vs. Wide-Bore MRI - broderickgreer. Comments to this discussion are now closed! Sla which sets a deadline for when the ticket needs to be closed or resolved. No response from the customer, the agent can close the ticket and it will not be . Sign up for freshdesk today. We reply to the customer with the information they asked for.